Passengers must declare pets at booking stage and ensure that pets have a valid pet passport together with all the necessary vaccination certificates and all other documents. Upon boarding passengers must also notify vessel’s crew that they are carrying pets. Pets are not allowed on coach transfers (except guide dogs). We suggest you choose a sailing time which is best suited to your pet’s needs. The best time of day would be evenings or first thing in the morning when temperature is cooler.
Pets are not allowed in the passenger saloons or in any of the passenger common areas with the exception of point 4 above and guide dogs. The Company reserves the right to refuse boarding of pets on both the outside decks and garage deck on any given voyage. At the discretion of the Master, passengers may be allowed to visit their pets in the garage or pet cabin during the voyage and will be accompanied by a crew member. The owner is to ensure that the pet is fit for travel also keeping in mind the possibility of inclement weather. The Company is not responsible for the well being of the pet, transportation of pets is at owner’s risk and responsibility.
For further inquiries regarding pets travelling to or from Malta, kindly visit the Veterinary Regulation Directorate site and follow the procedure indicated. In case of doubt contact +356 2292 5216/5172 from MONDAY TO FRIDAY from 7.00 am to 3.00 pm or in case of delays or emergency contact out of office hours (24/7) +356 9917 0532. You can also contact the Veterinary Regulation Directorate via Email at: email@example.com before the booking stage.
For further information regarding pet travel to Pozzallo, kindly contact ‘Ufficio Sanita Pubblica Veterinaria, Ragusa.’ Telefono: +39 0932 234958-960-613 Email: firstname.lastname@example.org .The Veterinary Authorities in Malta are to be contacted directly by passengers prior to arrival / departure Malta.
Kindly contact Virtu Ferries for further information.